Shipping & returns

Free shipping offer is limited to standard ground shipping and is valid only in the 48 contiguous states of the United States. Sorry, free ground shipping is not available for shipments to Alaska, Hawaii & Puerto Rico. Shipments are subject to UPS on time performance and availability.

All purchases from ampyon.com require a signature for delivery. All products sold through ampyon.com receive free ground shipping. Expedited shipping is available at additional costs. Orders over 150lbs are not eligible for expedited shipping.

When Can I Expect My Package?

• 1) If order contains Preorder/Backorder and in stock items, in stock items will ship first and Preorder/Backorder items will ship when available.
• 2) To know when your in-stock package will arrive, visit the Product page and look under the "Add to Cart" button OR during checkout at the "Shipping step”.

If, within 30-days after delivery of your purchase from ampyon, you are not completely satisfied, please call 281-961-0556 to inform us that you want to return your product. We will give you return shipping information. You must return the product to us in its original packaging and include all accessories. Once we receive the product in our warehouse, we will give you a complete refund.

Note: all returns must include your assigned Return Authorization number

If you return a product purchased using a promotional discount, your refund will equal the amount you paid for the product.

If you return a product purchased using a bundle promotional discount you must return all items in the bundle to receive a full refund, and your refund will equal the amount you paid for the product bundle.  If the complete bundle is not returned, your refund will equal the amount you paid for the product bundle less the MSRP of the item(s) not returned.